Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how DigitalbyND ("we", "us", "our") collects, uses, and protects the information you provide when you use this website and submit a project request through our contact form.

1. Information We Collect

When you fill out our contact form, we collect the following information:

• First and last name
• Business name
• Email address
• Phone number
• Industry
• Project type / service requested

We also use Google Analytics to collect anonymous usage data (such as pages visited, time on site, and general location) to help us understand how visitors use this website. We do not use cookies for tracking or advertising purposes.

2. How We Use Your Information

We use the information you submit to:

• Contact you regarding your project request
• Prepare quotes, proposals, and project timelines
• Send you relevant emails about your project or our services
• Improve our website and services through aggregated analytics data

3. Data Storage & Retention

Information submitted through our contact form is stored securely in our CRM system. If we do not enter into a working relationship with you, your data is automatically deleted from our CRM within 14 days of submission.

If you become a client, we retain your information for as long as necessary to deliver our services and comply with legal or accounting obligations.

4. Payments

All payments related to our services are processed securely through Stripe. We do not store your credit card or full payment details on our own servers. Please refer to Stripe's Privacy Policy for details on how they handle payment data.

5. Email Communications

By submitting the contact form, you agree to receive emails from us related to your project request and, where relevant, occasional updates about our services. You can unsubscribe from non-essential emails at any time by contacting us.

6. Data Sharing

We do not sell or rent your personal information to third parties. We only share your information with trusted service providers (such as our CRM and Stripe) strictly to the extent necessary to deliver our services.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@digitalbynd.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@digitalbynd.com.